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BUSINESS DEVELOPMENT

The total market for your products and services is always bigger than your slice of the pie. The size of your share is up to you. We support you with practical sales experience as well as process- and leadership know-how.

TRAINING & COACHING

Your success totally depends on the quality of interaction between your employees and your customers. Let's give them the right tools. It's like in sports: good salespoeple need inspiration and regular workout.

CRM LAUNCH

You can only focus on your goal and estimate how long it'll take if you know where you are and where you want to go. Togther we lay the groundwork, no matter your technical platform or expertise.


MY PLAN FOR YOUR SUCCESS

GEORG STROTZKA

Entrepreneur, Consultant, Trainer & Coach

"Longterm success in business means knowing what you are doing and then really going for it.“ - Georg Strotzka


You can achieve sustainable, measurable and plannable success for your company. Since 2008 I have proved again and again that companies and their staff can increase revenue and profit margins by developing their sales know-how, stramlining their working structure and acting more consciously. I bring you these things and collaborate actively in your company.

Ask my customers!

Das neue Buch ist da


My new Book "Stop the Call Centre Horror!" is on Amazon (sadly only in German at the moment).
awards

Georg Strotzka has been awarded Trainer of the Year awards by customers and employees of the biggest sales training network in the German-speaking world.

More than

28

years of successful sales experience

More than

40

satisfied customer companies

Every year

100s

of excited training participants


SERVICES

We specialise in SALES and CUSTOMER SERVICE. We can help you every step of the way, from initial sales process analysis to in-depth staff training.

SALES QUICK-CHECK

Together, we start by taking a snapshot of your sales situation. That's a solid base for you to work from.

SALES PROCESS DESIGN

How do we acquire new customers and retain them sustainably in the long term. That's what all employees should have the same plan about.

SALES PIPELINE

A reliable real-time revenue forecast is essential for sustainable, plannable success. Our weighted sales pipeline makes this possible.

SALES CHECK-UP

If there is a secret to sales succes, then it's consistency. We take care of that by regularly optimizing our joint activities.

DEFINING CRM REQUIREMENTS

First we define your requirements with you and your team. Only then do we choose a technical platform or software solution: goals first, then tools.

CRM SOFTWARE EVALUATION

We evaluate software for you based on clearly defined requirements. By focussing on your needs instead of your software, you won't invest more than necessary. You'll be surprised.

CRM IMPLEMENTATION

A CRM system launch is a challenge and not just a matter of installing new software. We guide you and your colleagues through the whole process.

CRM TRAINING

Every CRM syste is only as good as the poeple who use it, and how they use it every day. We fokus on training your employees and convincing them of the benefits.

CUSTOMER SERVICE DESIGN

Customer service should, and will, become more and more efficient. Clearly defined standardsare are essential for quality service. We know how this works in practice.

CUSTOMER SERVICE TRAIN. & COACHING

Once service quality is defined, all employees and executives should learn to live by this standard. We support and motivate them with training and coaching on the job. For more inspiration read my book.

SALES TRAINING

Sales is the spearhead of a successful company. Our courses foster self-awareness and sales expertisce, helping you maximise your slice of the pie. For newcomers as well as experienced sales poeple.

CALL CENTRE TRAINING & COACHING

When it comes to service quality, you only get the best results, if customer service and sales speak the same language und work well together. Your staff need seamless cooperation and call centre know-how.


REFERENCES

Some of our satisfied customers for training and business consulting from various industries over the last few years .

Address

WORKSHOPMAKER e.U.
Kärntner Ring 5-7 | 1010 Vienna | AUSTRIA

Tel: +43 1 205 1160 1060
Mobile: +43 660 60 000 62
Fax: +43 660 33 60 000 62

www.workshopmaker.com

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